AI use in performance management in the U.S. 2024

In 2024, the top way in which HR departments used artificial intelligence (AI) in supporting performance management was to assist managers in providing more comprehensive or actionable feedback to their employees. Almost 60 percent of HR professionals said this was the case within their department. Bottom of the list was to identify potential areas of bias within performance evaluations, where only nine percent of respondents gave this as their answer.